1.What is domain name?
In the view of technology, domain name is a method to resolve IP address correspondence problems in internet. A complete domain name consists of two parts or more, each part is separated by English dot (“.”) such as “123.com”. “com” called “top level domain name”(TLD) is also the first level domain name, “123” is the second level domain name (SLD). The left part of the second level domain name is the third level domain name. Herewith, domain names in each level will control sublevel allocation.
In the view of business, domain name has become “internet trade mark of internet”, The significance and business value has been recognized by enterprises worldwide. The domain name has stronger uniqueness comparing with trade mark.

2.How many domain names can we register?
At present, the domain names we can register are classified as two types: international general top level domain name in which the end is “.com/.net/.org”and national top level domain name in China in which the end is .com.cn/.net.cn/.org.cn.

3.Naming Rules of Domain Name
　Domain name is composed of 26 English letters (from a to z or from A to Z, the capitalization is equivalent to small letters), number (from 0 to 9) and connector “-”. However, the first position of domain name must be a letter or number. The domain name length should be limited: the length of international general top level domain name should not be more than 26 characters but national top level domain in China not longer than 20 characters.

4.What is domain name transfer and how to deal with it?
　If you registers your domain name in other company, the domain name server (DNS) filled out in registration may not belong to our company. When you like to enjoy virtual host computer or email service provided by our company, you should change the domain name server to ours.
　　Namely: Main control unit: ns1.dns.com.cn 218.244.47.5
　　　　 Auxiliary control unit: ns2.dns.com.cn 218.244.47.6
　　This means domain name transfer.

5.What kind of after service can you apply for after successfully registering domain name?
　You can also apply for a series of after services including all types of virtual host computer and enterprise email after successfully apply for domain name. Refer to our website http://www.hicn.com.cn for further.

6.Whether will our company provide the certificate after you successfully registering domain name?
　ICANN and CNNIC do not provide domain name certificate, therefore, our company do not offer it temporarily.

7.Whether can the domain name be deleted after successfully registered?
　The domain name can not be deleted once successfully registered.

8. Whether can the name of unit be amended after successfully registered?
Modification is available.
Unit name modification is equivalent to transfer.

9.What is domain name resolution?
　Domain name resolution is a conversion process from domain name to IP address. IP address is a numeral address indicating your website in network. In order to easily memory, domain name is adopted to indicate website address instead of IP address. DNS server will be in charge of domain name resolution.

10.How to set domain name resolution?
You can follow the steps hereunder:
　　（1）Domain name is managed in member area;
　　　1）Browse: http://user.hicn.com.cn＞Log in user self-help system using numeral ID and correspondent code ---＞basic service ---＞domain name management ---＞domain name resolution service---＞Fill out three grades of domain name or IP address---＞saving setting, system automatism resolution---＞Domain name comes into force, adding and alteration result of domain name resolution record will become effective within 6-12 hours;
2）Explanation:
　　　 A.The system can add 10 records in total. Another purchase is needed if exceeding 10 records. 10 records is considered as a charge unit and the price is 150 yuan.
　　　　 B.Description relating records:
　　　　 A-A record: Set domain name or subdomain name direction, ensure domain name to direct to correspondent important set of host machine; only fill out IP but not http://and ：881, etc.
NS-NS record: Generally, this record should not be set. If you are a professional, you can add NS record.
MX-MX record: Email exchange record set domain name means significant set in mail box server this domain name corresponds to.
CNAME-CNAME record: Similar to A-A record.
URL-URL forwarding: Set URL forwarding direction of domain name and subdomain name.
（2）Domain name should not be managed in member area:
Fax to technical department（010-83835445）, note domain name, directed IP address and simple requirements and stamp the owner`s common seal (units) or show ID duplicate (individuals). Domain name resolution will come into force within 24 hours after technical department receives the fax.

11.How to fill out name of unit if individual registers domain name?
In accordance with relevant provisions, individuals may register international general top level domain name (.com/.net/.org). The individual name should fill in the place of unit name.